A digital download is the fastest thing you will ever sell: no shipping, no inventory, no calls, and the same file can be sold a thousand times without costing you another hour. The catch is that almost everyone treats it as the end of a transaction rather than the start of a relationship, and that single framing decision is worth more than the price you set. This guide covers what to make first, how to price it, the mechanics people get wrong (download windows, refunds, chargebacks), and the step at the end that most sellers skip. One disclosure up front: we make Drry, which sells digital downloads with no platform fee, so when fees come up later we are not neutral and we will say so again.
What digital download should you sell first?
Sell the answer you have already given the same question ten times, because a question people keep asking is demand you have already measured. The best first product is not the most impressive one. If three people a week ask how you structure your week, the product is your week, laid out, as a two-page PDF. If clients keep asking what to eat before a long run, the product is that, written down once.
This matters because demand is the hard part, not production. A forty-page ebook nobody asked for sells worse than a one-page template somebody was already trying to get from you for free. Look at your DMs and your saved replies before you look at a blank document.
How much should you charge for a digital download?
Price it as a shortcut rather than as a document, which in practice means $19 to $49 for something that saves a person real time, not $7 because it is only a few pages. People do not pay for pages, they pay for the time and mistakes the pages save them. That is why a $27 checklist can outsell a $12 ebook that took ten times as long to write. The question is not "how much work was this?" It is "what does skipping the mistake save?"
Some honest ranges for a first product. Under $10 is usually a mistake: it earns little and, worse, it signals that the thing inside is not worth much. $19 to $49 is the sweet spot for a template, workbook, or short video, and it is high enough that the sale is worth your attention. Above $79 you are no longer selling a download, you are selling an outcome, and buyers will expect support, updates, or access to you.
Run the arithmetic before you decide. At $29, forty sales is $1,160 and takes one file. At $9, you need 129 sales for the same money, from the same audience, with the same effort per buyer. Cheap does not mean easy; it usually means more work for less.
How do you deliver a digital download?
Automatically, to an address you keep, in a format the buyer can actually open on a phone. Those three details decide whether selling files is calm or a constant low-grade headache.
- The download window. A link that lives forever gets forwarded, posted in group chats, and indexed. A link that dies in an hour generates support emails from people who bought on a phone with bad signal. Somewhere between 30 days and a year is the honest range, and whatever you choose belongs on the page before they pay.
- The receipt. Buyers close the tab. If your only delivery is the page after checkout, you will spend your evenings re-sending files. The receipt email needs to carry the download link, not just the amount.
- The refund policy. Digital files cannot be returned, which is exactly why saying what you will do matters. A stated policy prevents most disputes, and when one does happen it is the first thing the card network asks you for.
That last one deserves more than a line. When a buyer disputes a charge, the bank asks the seller to prove two things: that the terms were shown, and that the file was actually delivered. If you have no policy and no record of the download, you lose by default, and you also pay a dispute fee on top of losing the sale. Write the policy in one sentence and put it where they can see it before paying.
Where should you sell a digital download?
One link in your bio, and a direct link to the product for when you mention it in a post or a story. That is genuinely the whole distribution strategy for a first product. Do not build a website first. Do not wait for a launch.
What does matter is what the buyer sees. If checkout throws them onto a domain they do not recognise, or asks them to create an account before they can pay, you lose people who had already decided to buy. Fewer steps between a bio link and the file is worth more than any amount of page design. Some people will still walk away mid-checkout, and on Drry, from the Creator plan, a shopper who gave their email and did not pay can get a reminder with a link straight back to the product.
What do platforms charge to sell digital downloads?
A subscription, a percentage of every sale, or both, and the percentage is the one to watch because it grows with you while a flat plan does not. This is where we are not neutral, and here is the reasoning anyway. A percentage sounds small until you multiply it. At a 10% cut, every tenth sale is not yours. Sell $2,000 of downloads and you have paid $200 for the privilege, which is more than most subscriptions cost for a year.
The trap is that percentage fees scale with your success while doing nothing more for you at $10,000 than they did at $100. Drry takes 0% of what you sell on every plan, including the free one, and the charge runs on your own Stripe account (see the pricing page), but the general point stands whichever tool you pick: read the fee line before the feature list.
What should happen after somebody buys?
Invite them to the next thing, immediately, because the warmth of a fresh purchase has a shelf life of about a day. Here is the whole argument of this guide in one paragraph. The person who just paid you $29 for a workbook is the warmest lead you will ever have. They know who you are, they trust you enough to spend money, and they are, at this exact moment, more interested in your subject than they will be at any other point. On most storefronts, that is where it ends. You get the money and they get the file, and neither of you ever hears from the other again.
Capture the email and use it. Not to spam them, but because the natural next thing you make (the course, the community, the second product) has an audience already, and it is made of people who have proven they will pay. A hundred buyers is a better launch list than ten thousand followers.
How long does it take to sell your first download?
- Day one. Find the question you keep answering. Write the answer once, properly. Two pages is enough.
- Day two. Price it between $19 and $49, write a one-sentence refund policy, and put it up.
- Day three. Put the link in your bio and mention it in a post. Not as a launch, just as an answer to the question you get asked.
- The rest of the week. Reply to everyone who buys and ask what almost stopped them. That answer is your next product, and your next piece of copy.
The first version does not need to be good. It needs to exist, so that the second one can be informed by somebody other than you.
The short version
Sell the answer you already give away. Price it as a shortcut, between $19 and $49 to start. State the download window and the refund policy before they pay, and make sure the receipt carries the link. Avoid percentage fees, which grow as you do. And above all, treat the sale as an introduction rather than a conclusion: the file is the product, but the buyer is the business.