The follow-up you keep meaning to write.

A journey you build once that runs for every person who enters it. Pick a trigger (someone joins, a contact lands on a list, a member stalls in a course), then arrange the steps: send an email, wait a number of days, wait until a date or until something becomes true, branch on a condition, or ping yourself. Each person walks the path on their own clock, so the sequence keeps running while you coach.

Creator ($29/mo) and Growth ($99/mo). The free plan includes broadcasts, audiences, and the automatic new-drops email, so you can email your members from day one; building journeys that send on their own is the paid step up.

Things that happen in your own community, which is the part a standalone email tool cannot see: someone joins, reaches a membership milestone, starts a course, passes the halfway mark, finishes a lesson or the whole course, stalls partway through, makes their first post, goes quiet for a stretch, comes back, schedules a cancellation, books a session with you, or is captured as a lead and has not joined yet. A contact being added to a specific list works too, which is how a lead magnet delivers itself.

Yes. A condition step splits the path on whether they opened the last email, clicked it, finished a course, are a paying member, or have been active in the community. You can also hold someone until a condition becomes true, or until a fixed date, and cap how long they wait.

No, and there is a hard backstop: one person receives at most 3 automated emails in any rolling 24 hours across every journey they are in. Over that, the next send is deferred until the window frees, never dropped and never doubled up. Every automated email carries the same one-click unsubscribe as your broadcasts, and unsubscribing takes them out of the journeys too.

Yes. Automated emails are built in the same block editor as your broadcasts and render in your own fonts, colors, and logo. On Growth they also send from your own domain instead of ours.

No. Start from one of 22 ready-made journeys (welcome a new member, deliver a lead magnet, fill an event, win back a stalled course, rescue someone about to cancel). The whole shape lands on your canvas: the trigger, the timing, the branches. The emails are yours to write, so nothing appears in your Emails list that you did not write. Add a step, change the timing, or start blank if you would rather.