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All 126 help articles
Getting started
Open your community, make it look like yours, and get your first members in.
- Set up your communityThe five steps you walk through when you sign up, what each one decides, and which of them you can change later.3 min
- Your web address is permanentHow to pick the address your community lives at, what the rules are, and why this is the one decision you cannot take back.2 min
- Make it look like yoursThe Customize: your wordmark, logo, colours, fonts, and the words your members read on every page.3 min
- Choose what your members seeTurning tabs on and off, renaming them, and reordering them, plus what happens to old links when you switch one off.3 min
- Get your first members inThere is no invite-by-email button, and that is deliberate. Here is how people actually join, and what they see when they do.3 min
- Why can't my members see this?The four reasons something you published is invisible, in the order to check them.3 min
- The sign-in code didn't arriveWhat to check, what the error messages mean, and the one case you cannot fix yourself.2 min
- What each plan includesThe limits that actually matter, and the five you are most likely to hit first.4 min
- Find your way aroundA tour of the sidebar: what lives under Create, Engage, Grow and Manage, and which four screens you will actually use every week.4 min
- Your first weekA short, opinionated order to do things in, so you launch to real people instead of polishing a community nobody has seen.2 min
- Start a second communityOne account can own up to three communities. How to start another one, who can do it, how the switcher shows them, and how one plan covers them.2 min